Returns & Exchanges
At WARDOW, we want you to be completely satisfied with your premium fashion purchase, which is why we offer a 30-day return policy for all unused items. Our streamlined process ensures that returning or exchanging your luxury bags and accessories is as effortless as your shopping experience.
Return Process
- 1.Request Return
Log in to your customer account or use the guest order portal to select the items you wish to return and receive your return authorization.
- 2.Pack Your Items
Place the original product in its protective packaging, ensuring all tags are attached and any luxury dust bags or authenticity cards are included.
- 3.Attach Shipping Label
Print the prepaid shipping label provided in your return confirmation email and securely affix it to the outside of your package.
- 4.Ship and Refund
Drop off your package at an authorized shipping point; once we receive and inspect the item, your refund will be processed to your original payment method within 14 days.